The city of Concord, North Carolina has recently taken a big step towards improving its waste and recycling operations by bringing them in house. Through the use of new technology, the city has been able to increase efficiency and save money in the process.
Previously, Concord had outsourced its waste and recycling operations to a private company. However, after facing issues with rising costs and decreasing service levels, the city decided it was time for a change. By taking control of these operations themselves, Concord was able to implement new technologies that have helped streamline the process.
One of the key technologies that has empowered Concord in this endeavor is a software system that tracks trucks as they pick up waste and recycling bins. This system allows the city to monitor routes in real-time, ensuring that pickups are done efficiently and on schedule. Additionally, the software has helped identify areas where adjustments can be made to further optimize operations.
By utilizing this technology, Concord has been able to save money on fuel costs and improve overall service levels for residents. The city has also seen a decrease in the number of missed pickups, resulting in higher satisfaction among residents.
Overall, Concord’s decision to bring its waste and recycling operations in house has proven to be a smart move. By leveraging new technology, the city has been able to increase efficiency, save money, and provide better service to its residents. As other cities look for ways to improve their waste and recycling operations, Concord’s example serves as a model for how technology can empower municipalities to take control and make positive changes.
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