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American Airlines has introduced new technology to enforce boarding groups and prevent premature boardings at airports in the U.S. The technology requires passengers to scan their boarding pass at a scanner near the gate, which will indicate if it is their turn to board. If not, an audible beep will sound and an agent will direct them to wait. This new measure aims to prevent crowds at the gate and expedite the boarding process, particularly for priority boarders.
The new technology was first tested at Albuquerque International Sunport Airport and Tucson International Airport before being rolled out to Ronald Reagan Washington National Airport. American Airlines plans to introduce it to over 100 more airports in the near future, with confirmed locations including Hartsfield-Jackson International Airport in Atlanta and Austin-Bergstrom International Airport in Austin.
Julie Rath, American Airlines Senior Vice President of Airport Operations, expressed excitement over the positive response from customers and team members. The airline is looking forward to utilizing the technology to enhance the boarding experience for passengers ahead of the Thanksgiving holiday.
American Airlines currently has a list of boarding groups, including Concierge, First Class, U.S. Military, AAdvantage members, and Basic Economy. Families with children under two are also given early boarding privileges. While there is no set timetable for the nationwide implementation of the new technology, American Airlines aims to continue improving the boarding process for all passengers.
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Photo credit avgeekery.com
